Sue Erickson, MSLS, PCC is an accomplished leadership coach, facilitator, and former library director with deep expertise in organizational well-being, teambuilding, and change management. With more than 25 years of experience in higher education, she specializes in helping leaders and organizations grow, learn, and navigate transitions. Her work focuses on aligning strategic planning with core values and leveraging individual and team strengths to build collaborative and high-performing cultures.
Professional expertise
- Leadership and Organizational Development: Erickson coaches leaders and teams on complex dynamics, fostering environments of trust and psychological safety. Her focus is on developing resilient, adaptable, and emotionally intelligent leadership.
- Change Management and Strategy: She guides organizations through periods of transition by helping them identify core values and create clear strategic plans. Erickson is passionate about ensuring successful change initiatives with minimal disruption to productivity and morale.
- Facilitation and Teambuilding: As an experienced facilitator, Erickson is skilled in leading group discussions, resolving conflict, and promoting curiosity and different viewpoints to foster innovation. Her teambuilding approach strengthens connections and improves communication and collaboration.
- Learning and Development: Erickson has extensive experience designing and delivering training programs to enhance leader development and performance.
Certifications and training
Erickson’s coaching practice is underpinned by a robust set of certifications:
- The Polarity Approach for Continuity and Transformation (PACT)™: A methodology for navigating chronic, interdependent issues and leveraging strategic opportunities.
- The Leadership Circle Profile: A powerful 360-degree assessment tool based on the Universal Model of Leadership.
- GENOS Emotional Intelligence: Measures the emotional intelligence competencies critical for workplace success.
- ThetaCORE Facilitator: A certification focusing on behavioral science to improve individual well-being and interpersonal interactions.
- Professional Certified Coach (PCC): Credentialed by the International Coaching Federation (ICF).
- Certificate in Leadership Coaching for Organizational Wellbeing from George Mason University.
Background
With a foundation in both academic scholarship and practical leadership, Sue Erickson is a seasoned professional dedicated to helping organizations and individuals thrive through intentional growth and transformative change. She has authored articles and given presentations on building community through collaborative partnerships and intentional employee engagement. Her extensive experience in library leadership, from strategic planning to managing teams, gives her a unique perspective on navigating complex organizational challenges. She holds a Master of Science in Library Science (MSLS) from the University of North Carolina and a Bachelor of Arts (BA) in English Literature from Trinity College.

